So, we’ve watched the best (about 10,000 hours) when the stakes were high the other person was more powerful and the he or she was likely to become defensive One of our original assumptions was that those who got results did so at the expense of the their relationships, and were floored to find out that those who were the best strengthened the relationship as they pushed toward results.The idea is to see how they respond to his bad behavior. He’s going to butt in front of people who are standing in busy lines. We’ll see a 60 second clip of a sixth grader’s science project. Does this make sense? Let’s begin by looking at a bit of bad behavior. Sound right? And we believe it works best if people are able to confront people who fail to keep their word, who disappoint us-that people need to hold each other accountable. In the same way we believe we live in a world where disappointment and bad behavior are possible. ![]() When disagreements exist, we think it works best if people are able to speak up and resolve their disagreements-if they use dialogue to turn disagreements into synergy, and synergy into results. First a quick frame: Life is full of diversity, strong points of view, and disagreements.
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